Returns & Exchanges
Returns are accepted within 2 weeks of your order date for orders placed on hiamom.com. The returned item(s) must be unused and undamaged, with all labels and original packaging remaining. The customer is responsible for ensuring that the package is not damaged or lost when returning it to us. The return postage fee is paid by the customer. We cannot accept returns if: an item is returned dirty, worn or shown sign of being used.
All refunds will be credited back to the original form of payment.